One of my employees received a call on his Cell phone at work today, from someone (Indian Accent) saying they were calling from Microsoft Windows and they detected a problem with his computer. They instructed him to open a program run window and type in a command. He told them that he did and nothing happened. They had him attempt it again, again he told them nothing happened. They had him do a restart and try again, he told them after waiting a few minutes that he had done the restart and they had him try it again. Again he told them nothing happened. The person on the phone said they were going to get their "Senior Supervisor" on the phone. The Senior Adviser instructed him to open www.fastsupport.com. he told them he did but the page just keeps loading and won't open. They asked him to check his connection, he told them it must be good because Google searched opened.
After 20 minutes of wasting these scumbags time, he told their scamming asses the truth, that he hadn't done anything, he doesn't own a Windows computer he owns an Apple MAC, and that they should take their thieving asses and go "F" themselves.
I googled "fastsupport", it is an access website and the program they try to have you run allows them to remotely access your computer and steal any information they wish, also allowing them to be able to send information, e-mails, and viruses from your computer out into the Web leaving you as the trail for authorities, (sort of an electronic mule).
If you receive a call from these bastards, don't do as they say, you can by all means do what Carlos did and play them along dragging out their time so they are not screwing someone else.
A simple thing to remember, Have you ever heard of anyone accessing your computer, telling you that you have a problem and fixing it for you? No.
According to some of the scam forums, these Assholes also identify themselves as local Computer sales and service agencies.
klay
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